Social Mention is a free social media monitoring tool. It is a basic tool and is good for business owners who want to monitor and measure social media. This tool can help your business measure share of voice and sentiment.…
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Using Social Mention to Measure Share of Voice
Tagged with: Business, Internet marketing, Marketing and Advertising, Social media, social media monitoring
Posted in Software, Trends
Posted in Software, Trends
Can Publication Businesses Generate Digital Revenue
Reinventing the publication industry for digital revenue? Many media companies around the world can’t stop print sales declining and increase digital revenue. The old model of costs and revenue streams don’t work in social media for readers and business needs.…
Tagged with: Axel Springer, Business, Fairfax Media, Media, News Corporation
Posted in Business, Ideas, Strategy
Posted in Business, Ideas, Strategy
3 Industries That Haven’t Fully Embraced Social Media
What industries haven’t fully embraced social media? I can name at least three industries with social media presence but they haven’t fully embraced it. Embracing means fully interacting with consumers where they are actually providing information, alternatives, customer interaction and…
Tagged with: Business, Fairfax Media, Huffington Post, Internet marketing, Social media
Posted in D'oh, Ethics
Posted in D'oh, Ethics
Improving Customer Service with Social Media
Can social media improve customer service for businesses? Growth of your business depends on how well your customer service is. It’s really important that you give good customer service. The fact is, people are using social media for customer service.…
Tagged with: Business, Customer, Customer service, Public relations, Social media
Posted in Social Media, Trends
Posted in Social Media, Trends
HTML5 – Merging Websites and Mobile Devices
What’s HTML5? Why’s it merging websites and mobile devices? HTML is basically the written coding or language that runs the internet. It’s going to change the way we deal with the internet using desktops and mobile devices. In other words,…
Can Shareholders Drive Company Change?
Can Shareholders drive company change? Yes, as CEO’s run the company for shareholders. Many shareholders have forgotten the power that they can make changes if they believe the company is not heading in the right direction. This is due to the…
Tagged with: Board of directors, Business, Chief executive officer, Executive pay, Shareholder
Posted in Business, Ideas, Management
Posted in Business, Ideas, Management
Reducing Customer Vents
Many businesses would love to reduce customer vents for technical issues, but have struggled to find a solution. These businesses have moved it offshore to countries like India to manage it cheaply and efficiently. However, the dialect has annoyed many…
Tagged with: Business, Customer service, Online community, Outsourcing, Technical support
Posted in Business, Ideas, Strategy
Posted in Business, Ideas, Strategy
Venting Customer Service
How can customers vent about company service? Customers have taken to social media to vent their anger on poor customer service. The main way customers usually did this was by going on to the companies social media sites like Facebook…
Tagged with: Business, Customer service, Facebook, Public relations, Social media
Posted in Software, Trends
Posted in Software, Trends
Choosing a Social Network for the business.
Which social network do I choose for my business? Choosing social media sites for a business is hard. Many businesses have rushed in without thinking which site will benefit them. Other businesses underestimated the time and effort in maintaining the sites.…
Tagged with: Business, Customer service, Social media, Social network
Posted in Business, Ideas, Strategy
Posted in Business, Ideas, Strategy
Planning for Mobile Devices
How effective is your mobile devices plan? While the western world consumes mobile devices like tablets and mobile phones quickly. The uptake of technology by consumers has led business to follow the trend. The problem with most business plans for…
Tagged with: Business, Marketing, Mobile device, Mobile phone, Mobile Web
Posted in Business, Ideas, Management
Posted in Business, Ideas, Management
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- Cleveland Clinic Advances Healthcare in Social Media
- Expanding Twitter Interaction
- Using Social Mention to Measure Share of Voice
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- Which Social Media Monitoring Tool?
- August 7, 2012
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- Can Publication Businesses Generate Digital Revenue
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