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Venting Customer Service

How can customers vent about company service?  Customers have taken to social media to vent their anger on poor customer service.  The main way customers usually did this was by going on to the companies social media sites like Facebook

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Posted in Software, Trends

Do Businesses need a Social Media facelift?

Does your businesses need a facelift on Social Media?  I’m asking for a simple reason.  Most companies rushed in and joined social media platforms like Facebook, LinkedIn, etc.  Most businesses built a basic display as they raced to get a

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Posted in Business, Ideas, Management, Social Media

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© Christopher Seeto and Aqua Black Cat, 2012. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Christopher Seeto and Aqua Black Cat with appropriate and specific direction to the original content.
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