Blog Archives

Improving Customer Service with Social Media

Can social media improve customer service for businesses?  Growth of your business depends on how well your customer service is.  It’s really important that you give good customer service.  The fact is, people are using social media for customer service.

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Posted in Social Media, Trends

Venting Customer Service

How can customers vent about company service?  Customers have taken to social media to vent their anger on poor customer service.  The main way customers usually did this was by going on to the companies social media sites like Facebook

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Posted in Software, Trends

Businesses’ Strategy for the Social jungle

How can a business get their message to the social masses?  When a business enter social media they feel like they are lost in a jungle.  There are obstacles in the way, weird sounds (terminology) and if they head in

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Posted in Business, Ideas, Strategy

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© Christopher Seeto and Aqua Black Cat, 2012. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Christopher Seeto and Aqua Black Cat with appropriate and specific direction to the original content.